Terms of service
TERMS OF SERVICE – QOLIRA
OVERVIEW
Welcome to Qolira. The terms “we”, “us”, and “our” refer to Qolira. Qolira operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Qolira is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, including any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and address matters such as disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use the Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority under the laws of your state or province of residence, and that you have given us consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including visiting or browsing our webshops or purchasing products or services, we may request certain information from you, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
ARTICLE 2 – OUR PRODUCTS
We strive to provide the most accurate descriptions of our products and services in our webshops. However, please note that the colors and appearance of products may vary from how they appear on your screen due to device type, settings, and configuration.
We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or match their online representations.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time and to limit quantities offered per person, region, or jurisdiction.
ARTICLE 3 – ORDERS
By placing an order, you make an offer to purchase. Qolira reserves the right to accept or reject your order at its sole discretion for any reason. An order is only accepted once confirmed by Qolira, and payment must be received and processed before acceptance.
Please review your order carefully before submitting it. Once accepted, cancellation requests may not be honored.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided during checkout.
Returns or exchanges are only permitted in accordance with our Refund Policy [LINK].
You represent and warrant that all purchases are for personal or household use only and not for commercial resale or export.
ARTICLE 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of order placement and will be confirmed in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices displayed in our webshop may differ from prices in physical stores or third-party platforms. Promotional offers may be subject to additional terms. In the event of a conflict, promotional terms shall prevail.
You agree to provide accurate and up-to-date billing and account information and to promptly update your details as necessary.
You represent and warrant that:
(i) your payment information is accurate and complete;
(ii) you are authorized to use the payment method provided;
(iii) charges will be approved by your payment provider; and
(iv) you will pay all applicable charges, including shipping and taxes.
ARTICLE 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates only and not guaranteed. Risk and ownership transfer to you once products are handed over to the carrier.
ARTICLE 6 – INTELLECTUAL PROPERTY
All Services and related content, including trademarks, text, images, graphics, videos, audio, and layout, are owned by Qolira or its licensors and are protected by intellectual property laws.
The Services may only be used for personal, non-commercial purposes. No content may be reproduced, distributed, modified, or exploited without prior written permission.
All trademarks, logos, and brand elements of Qolira and Shopify remain the property of their respective owners.
ARTICLE 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available,” without warranties of any kind. Use of such tools is at your own risk.
ARTICLE 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for their content or accuracy. Accessing third-party sites is at your own risk.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
Qolira uses Shopify to provide the Services. All sales are made directly between you and Qolira. Shopify is not responsible for any sales-related matters between you and Qolira. You expressly release Shopify from any claims related to purchases made through Qolira.
ARTICLE 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you confirm that you have read and understood these policies.
ARTICLE 11 – FEEDBACK
By submitting feedback, you grant Qolira a perpetual, worldwide, royalty-free license to use, modify, publish, and distribute such feedback for any purpose. You warrant that you have the rights to submit the feedback and that it does not violate any laws or third-party rights.
ARTICLE 12 – ERRORS AND INACCURACIES
Occasionally, information on the Services may contain errors or inaccuracies. We reserve the right to correct such issues and cancel orders if necessary.
ARTICLE 13 – PROHIBITED USE
You may not use the Services for unlawful purposes or violate laws, intellectual property rights, or security measures. Violations may result in termination of access without notice.
ARTICLE 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind, unless explicitly stated otherwise.
ARTICLE 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Qolira and its affiliates shall not be liable for any damages arising from the use of the Services or products.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Qolira, Shopify, and their affiliates from any claims arising from your use of the Services or violation of these Terms.
ARTICLE 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in effect.
ARTICLE 19 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision shall not constitute a waiver. These Terms constitute the entire agreement between you and Qolira.
ARTICLE 20 – ASSIGNMENT
You may not assign these Terms without written consent. We may assign our rights freely.
ARTICLE 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Qolira is established.
ARTICLE 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
ARTICLE 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
ARTICLE 24 – CONTACT INFORMATION
Questions about these Terms of Service may be directed to:
Qolira
Email: info@qolira.nl
Address: Taag 13, Amstelveen
Chamber of Commerce (KvK): 97583316